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Understanding Usage

Consumable Items

Each subscription plan in includes a predefined number of complementary consumable resources or units such as cloud deployment hours, volume deployment hours, devices, users, and static routes. To cater to different user requirements allows you to purchase specific add-on units (up to predefined maximum caps for the plan) at an additional cost.

Billing Usage

Overage charges will be incurred for each resource in the instance where the included quota corresponding to that resource in the subscribed plan is exhausted. These additional charges are levied only for what you use.

  • The Current Usage is the count of units currently being used.

  • The Included Units is the count of units included in the subscribed plan.

  • The Max Units is the count of maximum units available in the subscribed plan.

  • The Add-Ons is the current count of add-ons you have purchased.

In the case of volume deployment hours, provides SSD disks as persistent storage volumes. The disks are of 32GiB, 64GiB, 128GiB, 256GiB and 512GiB sizes. There also exists a cap on the total allocated quota of volumes and total disk space per account which is 10 volumes / 1TiB and 20 volumes / 2TiB size for community and professional plans respectively.

Additional Consumable Resources

You can augment the number of allocated consumable resources in a subscription plan to suit your needs by purchasing the required

prepaid add-ons. The add-on units augment the allowed resource limits against your subscription and are charged every month.

Add or remove add-ons
  1. Click Add/Remove add-ons adjacent to the add-on name.

    Add device add-on

  2. Increase or decrease the count of static routes by using the arrows.

  3. Click UPDATE.



On subscribing to one of the plans, you (the admin of the organization)

can access the Billing panel.

Billing aggregates information on the charges incurred on

consumable units, and displays them in tabular and graphical forms.

The subscription fee is recurring and prepaid. The credit card will be charged monthly on the first day of the month. It means the payment receipt is generated at the start of the month. You will receive an email with the payment receipt at the start of every month. The payment receipt shows the subscription fee of the current month and usage charges of the previous month.


  • The ESTIMATED BILL is calculated based on the estimated usage for the month.

  • The NEXT BILLING DATE is the date when the credit card will be charged towards the payment of the final bill including taxes.

  • The PLAN displays the plan you have subscribed to.

  • The pie chart provides you insights into the relative component of any

    additional usage charges and standard subscription charges. Additional usage indicates the count of additional devices, users, cloud deployment hours, and volume deployment hours.

Payment Method

The admin of an organization can add multiple credit cards to the organization’s billing account. But, only one credit card is made the primary or default card, which is used to charge the subscription fee and additional amount for using resources.

You can delete any existing credit card except the primary card because it is used for monetary transactions. If you want to delete the primary credit card, ensure you make another card a primary card before deleting the previous one.

If you want to unsubscribe, or cancel the current plan, or upgrade to another plan, please contact support.